Terms of service

Welcome to Zelbranix Spark LLC. These Terms of Service govern your use of our website and your purchase of products through our online store. By accessing or using our website, you agree to be bound by these terms.

1. Use of Our Website

You agree to use our website only for lawful purposes and in a manner that does not violate applicable laws or regulations.

You may not use our website to:

Engage in fraudulent or unlawful activities.
Attempt to gain unauthorized access to our website or systems.
Interfere with the operation or security of our website.
Copy, reproduce, or misuse our website content without permission.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, pricing, availability, and other information displayed on our website are accurate. However, minor differences in colors, appearance, measurements, or presentation may occur due to screen settings, photography, manufacturing variations, or other factors.

We reserve the right to correct errors, update product information, change prices, or discontinue products at any time without prior notice.

3. Orders and Payments

When you place an order through our website, you are making an offer to purchase the selected products. We reserve the right to accept or decline an order for reasons including product availability, pricing errors, suspected fraud, or other legitimate business reasons.

You are responsible for providing accurate billing, shipping, and contact information when placing an order.

Payment must be successfully authorized before an order can be processed.

4. Pricing

All prices displayed on our website are subject to change without notice. We make reasonable efforts to display accurate pricing, but if an obvious pricing or listing error occurs, we may contact you before processing the order or cancel the affected order and issue a refund where applicable.

5. Shipping and Delivery

Orders are generally processed within 1–3 business days. Estimated delivery times depend on the shipping method, destination, carrier, and other circumstances.

We are not responsible for delays caused by shipping carriers, weather, customs, holidays, incorrect addresses, or circumstances outside our reasonable control.

For additional information, please review our Shipping Policy.

6. Returns and Refunds

Eligible purchases may be returned within 30 days of delivery, subject to the conditions described in our Refund Policy.

Items must generally be unused, unworn, and returned in their original condition. Certain products or circumstances may be excluded from returns.

7. Cancellations

If you need to cancel an order, please contact us as soon as possible after placing it. We will make reasonable efforts to accommodate cancellation requests before an order has been processed or shipped.

Once an order has been shipped, cancellation may no longer be possible and the applicable return process may apply.

8. Intellectual Property

Unless otherwise stated, the content on this website, including text, graphics, logos, images, product descriptions, designs, and other materials, is owned by or licensed to Zelbranix Spark LLC and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, or commercially exploit our website content without prior written permission.

9. Third-Party Services and Links

Our website may use third-party services or contain links to third-party websites. These services and websites are operated independently from Zelbranix Spark LLC.

We are not responsible for the content, availability, policies, or practices of third-party websites or services. Your use of third-party services may be subject to their own terms and policies.

10. Disclaimer

Our website and its content are provided on an "as available" basis. While we make reasonable efforts to maintain accurate and reliable information, we do not guarantee that the website will always be uninterrupted, error-free, secure, or completely accurate.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Zelbranix Spark LLC and its officers, employees, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or purchase of products, except where such liability cannot legally be excluded.

12. Indemnification

You agree to indemnify and hold harmless Zelbranix Spark LLC from claims, liabilities, damages, losses, and expenses arising from your unlawful use of the website, violation of these Terms of Service, or infringement of another party's rights.

13. Changes to These Terms

We may update or modify these Terms of Service from time to time. Any changes will become effective when the updated terms are posted on our website.

Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

14. Governing Law

These Terms of Service are governed by the applicable laws of the State of Utah and the United States, without regard to conflict-of-law principles, except where applicable law requires otherwise.